SDES Civility Campaign
Civitas Week is being sponsored by the SDES Civility Campaign Horizontal Team that was initiated by Dispute Resolution Services. The week has been created to recognize and promote civility throughout the University of Central Florida. Click the links below for Civitas Week and the Civility Campaign Horizontal Team. Special thanks to the UCF Parent Fund, SDES, and SGA for their financial contributions.
Mission
The mission of Dispute Resolution Services is to serve the university community by offering training and services directed at resolving interpersonal disputes. Facilitation of communication between parties promotes understanding, settlement, and reconciliation. Through mediation services, one on one coaching, and various educational programs, the DRS office enhances the mission of the university by promoting individual responsibility and personal development.
Goals

- To serve the conflict resolution needs of students, faculty, staff, and community members at the University of Central Florida (Dispute Resolution Services Outreach)
- To increase knowledge of mediation and conflict resolution techniques among students, faculty, staff, and community members at the University of Central Florida (Mediation Training)
- To keep those who have previously participated in the First Timer’s Training and trained mediators’ skills fresh and up to date (Continuing Education)
- To provide formal academic instruction on the foundation and principles of conflict resolution skills (Workshops & Seminars)
- To establish a tie with secondary educational institutions and recruit mediators into the program (High School Outreach)
- To create awareness of DRS and reduce conflict within housing communities (Student Housing Outreach)





