To serve the conflict resolution needs of
students, faculty, staff, and community members at the University of Central Florida (Dispute Resolution Services Outreach)

To increase knowledge of mediation and conflict resolution techniques
among students, faculty, staff, and community members at the University of Central Florida (Mediation Training)

To keep those who have previously participated in the
First Timer’s Training and trained mediators’ skills fresh and up to date (Continuing Education)

To provide formal academic instruction
on the foundation and principles of conflict resolution skills (Workshops & Seminars)

To establish a tie with secondary educational institutions
and recruit mediators into the program (High School Outreach)

To create awareness of DRS and reduce conflict
within housing communities (Student Housing Outreach)

Contact Information:
Dispute Resolution Services
University of Central Florida
PO Box 163650
Orlando, FL 32816-365
Office: (407) 823-3477
Fax: (407) 823-4544
Ferrell Commons 154
E-mail: spfarris@mail.ucf.edu